Help & Support

The test consists of 20 multiple-choice questions based on the public resource booklet 'Australian Citizenship: Our Common Bond'. To pass, you must score at least 75% overall (15 out of 20) AND answer all 5 Australian values questions correctly.

The test includes 5 dedicated questions on Australian values (such as freedom of speech, equality under the law, and parliamentary democracy). You MUST answer all 5 values questions correctly (100%) to pass the test.

Practice by Part categorizes questions into standard test parts: Part 1 (Australia & Its People), Part 2 (Democratic Beliefs & Liberties), Part 3 (Government & Law), Part 4 (Australian Values), and Part 5 (Advanced Practice). You can customize the number of questions per session (up to 50 questions).

The Mock Exam simulates actual test conditions with 20 questions (15 general + 5 values) under a 45-minute timed countdown. It tracks your score, flags questions for review, and gives instant feedback on your overall test readiness.

Aussie Bound Premium is AUD $9.99 per month, inclusive of 10% Australian GST. It unlocks 100% ad-free studying across Web and Mobile, complete offline question downloads in the mobile app, high-yield summary PDF cheatsheets, and personalized weakness analytics.

Yes, absolutely. You can cancel with 1 click directly in the Subscription tab on our website at any time, or within your Apple App Store / Google Play account settings. When cancelled, your premium benefits and ad-free access remain fully active until the end of your current prepaid billing period.

Yes! A single Aussie Bound account unlocks 100% ad-free studying and Premium perks across the Web platform and the mobile app on iPhone, iPad, and Android devices.

On your new device, open the Aussie Bound mobile app, navigate to Settings > Subscription, and tap "Restore Purchases", or sign into your registered account. Your active subscription will automatically sync across devices.

Yes! Physical devices holding an active Apple App Store or Google Play subscription retain on-device Premium access for all sessions (including guest users and family members practicing on that device). To sync study progress across other devices, the subscription is linked to your registered account.

If you switch to a new email or account, log into your new account on the subscribed phone, open Settings > Subscription, and tap 'Transfer Subscription to this Account' or 'Restore Purchases'. This transfers cloud sync ownership to your current account.

To avoid duplicate monthly charges, we recommend maintaining only one active billing provider (either Mobile Store or Web Stripe). If duplicate plans are detected, you can cancel the unneeded plan; your Premium access will remain uninterrupted.

Yes, AUD $9.99/month is fully inclusive of 10% Australian Goods and Services Tax (GST). Official tax invoice receipts with itemized GST are automatically generated and downloadable anytime in your Subscription tab on Web or in your Apple/Google receipt history.

You can cancel auto-renewal at any time with no cancellation penalties. Upon cancellation, access remains active until the end of the billing period. In-app mobile purchase refunds are processed directly by Apple App Store or Google Play in accordance with their respective store refund policies.

Advertisements allow us to keep comprehensive citizenship practice 100% free and accessible to everyone while funding cloud hosting, regular question bank updates, and multi-language AI translations.

Upgrading to Aussie Bound Premium completely removes 100% of advertisements, banner placements, and interstitial pauses across both Web and Mobile apps.

No. Aussie Bound never sells, rents, or trades your personal data or study history to third-party advertisers. Third-party ad networks (Google AdSense and Google AdMob) operate under strict privacy standards using non-personally identifiable diagnostic telemetry.

When you register or sign in, all local practice progress, streak days, mock exam history, and mistake questions are synced to your account cloud database. When logging in on a new device, your complete study history is automatically restored.

With an active Premium membership, open the Aussie Bound mobile app and sign into your account. The app automatically caches all 400+ questions, explanations, and multi-language translations directly on your device so you can practice anywhere without internet.

Navigate to the 'Review' tab. Questions you got wrong are automatically saved into your personal mistake bank. Once you answer a mistake question correctly, it updates your mastery status and helps reinforce difficult concepts.